Hear from compelling keynote speakers about the latest issues.
Participate in interactive breakout sessions with your peers.




(All times are Eastern Daylight Time)

11:00-11:15 a.m.Welcome and Introductory Remarks
Brian K. Atchinson, President and CEO, MPL Association
11:15 a.m. -12:00 p.m.Keynote: Mary Kelly, PhD, CSP, U.S. Navy (Ret.), CEO, Productive Leaders

During times of crisis, change, and challenges, true leaders evolve. They provide people with purpose, create innovative solutions, understand volatility, find opportunities, and push for the right tools and technological solutions to propel their organizations forward. The workplace has permanently shifted. Across all industries, people need strong leadership during these times of chaos and uncertainty. They need to continue their own personal and professional development so that they can contribute, be relevant, and continue to lead their teams. Understand the six stages of a crisis and the seven techniques that leaders of all levels can use to help people move from chaos to certainty to success. 

12:00 -12:30 p.m.Drop-in Networking Break
Hosted by Tokio Marine. No agenda or presentations; this session is an opportunity to catch up with colleagues from the Claims/Risk Management/Patient Safety, Underwriting, and THRF sections for casual conversation and connection.
Open to all attendees of the Autumn Workshops!


Claims/Risk Management/Patient SafetyUnderwritingTHRF
12:30 -1:15 p.m.Claims/Risk Management/Patient Safety Heather Gocke, RNC-OB, CPHRM, Vice President, Risk Management & Safety, Beta Healthcare Group
Alan Lembitz, MD, Chief Medical Officer, COPIC
Marc Levsky, MD, Board of Directors, The Mutual RRG, Inc.

Since COVID-19 arrived, much has changed; But how much of that change will remain? Experts will discuss the effects of COVID-19 on the healthcare structure, delivery, and behaviors as well as the serious financial implications to providers, facilities, and systems. Where have the patients with non-COVID disease gone? Are we missing some of these treatable conditions due to fear of exposure, or due to an assumption that it is COVID-related? What might be the new normal? The panel also will take a high-level look at telehealth including past risk and potential future issues and risks.

Underwriting David Mamane, Director, Actuarial Services, RSM Canada
Matt Wolf, Director, Financial Advisory Services, RSM US LLP

As underwriters seek to help their clients manage risks, they must understand how to leverage new data streams and technology to improve underwriting models and processes. As healthcare providers continue to expand how they generate, collect, and interpret data, we reach an inflection point where those same providers can more economically self-insure against MPL risk. Underwriters that can leverage data and provide solutions to clients will be well positioned to capture market share in the medium to long-term. The speakers will discuss and help participants identify key macro factors affecting the economics of healthcare and the way it is delivered, understand the benefits of leveraging data and analytics in their assessment and underwriting of medical liability risk, and uncover ways to utilize new technologies and the Internet of Things to proactively manage their risk and provide additional insights to their policyholders.

THRFFinance Peter Cramer, CFA, Managing Director, Insurance Portfolio Manager, SLC Management

Join industry expert Peter Cramer in an examination of today’s economy along with current and future monetary policies and how they will impact tomorrow’s markets. Explore key investment risks and opportunities in the fixed-income market and how investors can most efficiently capitalize on these opportunities.

Human Resources Jerry L. Stovall, Jr., JD, Partner, Breazeale, Sachse & Wilson, LLP

Jerry Stovall discusses recent developments in employment law including the impact on employers of the Bostock v. Clayton County opinion by the United States Supreme Court recognizing that sexual orientation and transgender individuals are protected from discrimination by Title VII. He will also discuss issues that are frequently arising as employers bring employees back into the workplace following work-from-home restrictions—such as wage-and-hour issues and OSHA concerns—and discuss ways to mitigate the risks posed by these issues and implement best practices to ensure worker safety and reduce anxiety.

Information Technology
Doug Copley, CISM, CISSP, CISA, Owner/CEO,; Executive Advisor, Michigan Professional Insurance Exchange

In 2020, we’ve seen unprecedented changes in the way people work and the risks posed by these new scenarios. Many companies rely on remote workers more now than ever. But are those workers and the information they handle secured properly? Security leaders are key to ensuring your company can handle all the changes in risk and operating models without significantly increasing your risk as an organization. Doug Copley will discuss cybersecurity trends, expectations, and things you can do to make sure your business stays secure.

He will also examine cybersecurity certifications and their value, and new models companies are leveraging to manage their information security risk effectively and economically. Get practical tips to run your security programs and secure organizations along with thoughts to consider as organizations and the threat landscape continue to evolve.

1:15 -1:30 p.m.Claims/Risk Management/Patient SafetyBreak UnderwritingBreak THRFAdjourn


Claims/Risk Management/Patient SafetyUnderwritingTHRF
1:30 -2:15 p.m.Claims/Risk Management/Patient Safety M. Veronica Brattstrom, CPHRM, CHP, CPTS-PW, Senior Risk Management and Patient Quality Analyst, Professional Solutions
Linda Hay, JD, Partner, HeplerBroom LLC
Jeffrey Stoner, JD, SVP, Claims & Risk Management, Cooperative of American Physicians

Healthcare professionals use social media as a resource or to market their practices and to improve patient communication. Inappropriate use of social media can, however, be problematic. Navigating social media is essential to reducing risk. Using real world examples of the risks and benefits of social media—aspects of marketing, risk prevention, communications, and litigation/trials—you’ll discover digital treasure troves arising from social media in healthcare.

Experts will address social media issues including policies and procedures, techniques for marketing businesses, strategies for investigations related to potential exposures, and implications for actual litigation within ethical considerations and oversight by courts and bar associations.

Underwriting Joe R. Zorola, CPCU, Chief Underwriting Officer, Coverys

*This session will be a live discussion and will not be recorded

Gather with your colleagues from other MPL companies to discuss the critical considerations that guide what they do in making daily underwriting decisions. Attendees will talk in small groups about the topics that they consider most pressing and discuss the various approaches they use to evaluate the risks in each healthcare setting.