Dylan Carney, MD, MPH, is a board-certified emergency physician practicing at Marin General Hospital. He received his MD/MPH degrees from Harvard Medical School and Harvard School of Public Health, and subsequently completed his residency in emergency medicine at the University of California San Francisco, where he served as chief resident. He has also completed an administrative fellowship at Vituity, a national multi-specialty physician-led partnership. Dr. Carney currently serves as Vituity’s director of Medication Assisted Treatment (MAT), where he develops and leads programming, educational, and operational activities to assist emergency departments implement opioid treatment programs throughout California and the country. Vituity providers are committed to combating the opioid crisis by offering evidence-based treatment for opioid use disorders including initiation of medications such as Buprenorphine and Suboxone in the emergency department. Dr. Carney’s clinical practice is based at Marin General Hospital, where has is also an assistant medical director leading operations as well as program manager of scribe services.
Ellen Epstein Cohen
Ellen Epstein Cohen, Esq. is an experienced trial attorney, having successfully defended clients in both state and federal courts for almost 35 years. She also has a strong interest in alternative dispute resolution and has participated in innumerable mediations as well as arbitrations. She focuses her practice primarily on the representation of physicians, nurses, oral surgeons, dentists, and the full spectrum of healthcare providers in the defense of MPL claims and before the Boards of Registration which govern licensed healthcare professionals. The professional liability aspect of her practice includes all areas of medical specialty, and covers from minor to catastrophic injuries and death. In addition, she has been involved in cases involving medical devices and pharmaceutical products. In the past, she has represented many product designers, manufacturers, and distributors involving products of great diversity including medical devices, power equipment, construction materials and home appliances, among others. In September 2016, she was inducted as a Fellow of the American College of Trial Lawyers.
Laurel Grisbach, RN, BSN, FASHRM has been providing clinical risk management and patient safety consultation for BETA Healthcare Group since 2006. Prior to joining BETA, Ms. Grisbach worked for 20 years as an emergency department nurse, paramedic liaison, preceptor, and administrator. Additionally, she was a legal nurse consultant and testifying expert for emergency nursing and forensic exams and was a hospital-based risk manager, compliance, privacy, and patient safety officer for a region of hospitals in Southern California.
Ms. Grisbach is a Fellow with the American Society of Healthcare Risk Management (FASHRM), Master trainer for Just Culture and TeamSTEPPS, certified instructor for Crucial Conversations, and 2012–2013 graduate of the Patient Safety Leadership Fellowship program sponsored by the American Hospital Association. She was a contributing author of the American Society of Healthcare Risk Management’s 2012 Edition of Emergency Department Pearls and recently authored a chapter on risk management for emergency nurses in Emergency Nursing: the profession, the pathway, the practice. Ms. Grisbach served for four years on the American Hospital Association CPHRM Certification Program committee.
Cheryl De Kleine
Cheryl De Kleine, Esq., assumed the position of senior director, Claims and Litigation Counsel, at Ascension Insurance in July of 2016. Ms. De Kleine has dedicated more than 20-plus years of her career working exclusively with healthcare providers and facilities in multiple states. Prior to joining Ascension, Ms. De Kleine held the position of vice president of Claims and Litigation for Stanford University Medical Network Risk Authority, LLC (The Risk Authority Stanford), as well as director of Claims and Litigation for Stanford Healthcare and Stanford Children’s Health. In addition to her claims role at Stanford, Ms. De Kleine provided healthcare consulting services on a national and international level. She was also previously employed within the professional liability insurance industry, as director of Claims for Coverys. In addition to her claims and insurance experience, she also held a position as a medical liability defense attorney representing healthcare providers and hospitals through all phases of investigation and litigation. She served as a law clerk for the Superior Court of the State of New Jersey for the Honorable Barbara Zucker-Zarett and was also privileged to be an adjunct professor teaching history for 13 years.
Ms. De Kleine received her BA, cum laude, in history from Fairleigh Dickinson University and her JD from Seton Hall University, School of Law. She is currently a member of the New Jersey Bar. She is frequently invited to be a speaker for various organizations, including hospital associations, conference institutes, medical societies, and nursing leagues, and has also lectured at medical and nursing schools on topics of patient safety, risk management, claims and litigation best practices, communication resolution programs, and medical professional liability. She is currently serving as the board president of the Collaborative for Accountability and Improvement which is dedicated to accelerating the spread of communication resolution programs to healthcare institutions, medical practices, and healthcare providers
Dike Drummond, MD is a Mayo trained family doctor, professional coach, author, speaker, and trainer whose sole professional focus since 2011 has been addressing the modern burnout epidemic in physicians. He is the CEO and founder of The Happy MD.
Dr. Drummond graduated from the Mayo Medical School in Rochester, Minnesota in 1984 and completed his Family Practice Residency at the Shasta Cascade Program in Redding, California in 1987.
Dr. Drummond practiced full spectrum Family Medicine for 11 years but suffered from career ending burnout and left his medical career in 1999. He served as COO of Superteams, LLC providing leadership and facilitation training to Lean Six Sigma Black Belts in all branches of the U.S. Military.
He is certified as a life and business coach with extensive experience in personal and business development with entrepreneurs and physicians over the last 17 years.
John C. Evanko
John C. Evanko, MD joined MCIC Vermont in 2017 as senior vice president and chief medical officer. He is responsible for leading MCIC Vermont’s Patient Safety and Loss Prevention initiatives, supporting MCIC Vermont’s claims and risk management efforts, and joins the management team to oversee the company’s strategic direction and ensures continued industry leadership. Dr. Evanko has led multiple clinical transformation initiatives that align value, cost, and outcomes within physician and hospital performance metrics within large academic medical institutions. As a physician executive, he is passionate about high quality healthcare delivery with focus on patient safety and patient experience.
Prior to joining MCIC Vermont, Dr. Evanko was employed at New York Presbyterian Hospital/Columbia Presbyterian Medical Center since 1999, is Board Certified in obstetrics and gynecology, and is a Fellow of the American College of Obstetrics and Gynecology. Dr. Evanko is an accomplished physician executive who has served in multiple leadership roles while at NYP/Columbia University. He has served as division director of Gynecology, perioperative director for NYP/CUMC, and most recently as associate chief medical officer, vice president of Medical Affairs at Columbia University Medical Center and chief medical officer, VPMA at NYP/Lawrence Hospital.
Dr. Evanko received his AB in biology from Princeton University in 1991. He then attended New York Medical College in Valhalla, New York where he received his MD in 1995. He obtained his MBA from Columbia University Business School in 2006.
Thomas H. Gallagher
Thomas H. Gallagher, MD is a general internist who is professor in the Department of Medicine at the University of Washington, where he is associate chair for Patient Care Quality, Safety, and Value. Dr. Gallagher has published more than 120 articles and book chapters on patient safety and error disclosure, which have appeared in leading journals. He is also executive director of the Collaborative for Accountability and Improvement, an organization dedicated to advancing the spread of Communication and Resolution Programs. In 2017, his work advancing Communication and Resolution Programs was recognized with the receipt of the John M. Eisenberg Patient Safety and Quality Award for Individual Achievement, presented by the National Quality Forum and The Joint Commission.
Gina H. Harris
Gina H. Harris is regional vice president of Claims for ProAssurance Corporation. She has amassed years of multi-jurisdictional litigation experience in the management and supervision of high value cases. She excels at litigation management, team building, case analysis, and tenaciously provides a rigorous and personalized defense for her insureds.
A Chicago native who grew up in South Florida, Ms. Harris received a bachelor of business administration from the University of Miami and earned her master’s degree in management and leadership from Nova Southeastern University.
Klaus Kjaer, MD is the chief quality and patient safety officer at Weill Cornell Physician Organization since 2015. Dr. Kjaer works with the leadership of Weill Cornell Medicine and NewYork Presbyterian Hospital to support physician-led initiatives focused on improving quality, patient safety, and risk management across all clinical departments. The focus is on consistent delivery of high-quality and high-value medical care, redesign of clinical processes to support patient safety, and adoption of targeted quality metrics to improve clinical performance. Current high-priority initiatives center on high-risk opioid prescribing, the diagnostic process, and physician well-being.
Starting in 2004, Dr. Kjaer led the Obstetric Anesthesia division at Weill Cornell, helping it achieve SOAP Center of Excellence designation in 2019. He directs the Fellowship Program in Obstetric Anesthesiology, launched in 2012, and serves on the Board of Directors for the Society of Obstetric Anesthesia and Perinatology. In 2014, Dr. Kjaer received Weill Cornell’s Physician of the Year Award.
As an associate professor of Anesthesiology, he has published multiple papers on obstetric anesthesia and appropriate use of opioids, and serves as guest reviewer for Anesthesia & Analgesia. Dr. Kjaer also serves as a senior examiner for the American Board of Anesthesiology and teaches in the Johnson School of Business Executive MBA Program, where he has developed a course called “Influencing with Quality and Patient Safety Metrics.”
David P. Kreppein
David P. Kreppein, Esq. is assistant vice president in the Healthcare Claims unit at TransRe, a leading international reinsurer. He has more than 18 years of medical malpractice/professional liability experience in both the primary insurance and reinsurance industries, working with physician, hospital, and miscellaneous facility insurers. Mr. Kreppein began his legal career as an attorney at Mendes & Mount, LLP, where he worked as coverage and claims counsel for many healthcare insurance carriers. In 2004, he moved to Arch Insurance, handling both primary and excess healthcare claims nationally. In 2006, he moved back into the reinsurance industry to work at ACE/CHUBB Tempest Re, where he became vice president of Claims, in charge of all professional liability accounts on a national basis, including healthcare. In 2016, he moved to TransRe, where he currently holds the position of assistant vice president, Claims, working exclusively in healthcare claims. Mr. Kreppein obtained his Bachelor’s degree in history from Indiana University Bloomington and his Juris Doctor from Santa Clara University School of Law.
Kevin J. Kuhn
Kevin J. Kuhn, JD has represented clients in more than 135 trials to verdict, including 80 jury and 55 bench trials. He has extensive experience defending high-stakes MPL and professional liability claims, in addition to catastrophic personal injury and complex commercial litigation. He is a Fellow of both the American College of Trial Lawyers and the International Academy of Trial Lawyers.
After four years of active duty as an Air Force JAG, Mr. Kuhn continued his military service in the AF JAG Reserves for another 25 years, retiring with the rank of Colonel in 2006. As an AF JAG reserve lawyer, he taught nationally and overseas on trial advocacy and professional responsibility.
Mr. Kuhn earned his JD from the University of Oklahoma College of Law and his BA in political science/law enforcement from the University of Oklahoma
Timothy McDonald, MD, JD, is the president for the Center for Open and Honest Communication at the MedStar Institute for Quality and Safety and a Professor of Law at Loyola University – Chicago. Dr. McDonald is a physician-attorney who has assisted more than 200 hospitals and health systems implement a culture of “normalized compassionate honesty” combined with “fair and accountable culture” transformation. His research has focused on conducting patient safety, Just Culture, and high reliability needs assessment/Gap Analysis for organizations along with assisting them in the principled approach to unexpected events with an emphasis on reporting of patient safety events, the use of simulation and human factors analysis, the provision of emotional first aid to affected healthcare team members and providing open and honest communication following harm events.
This approach to unexpected events also includes a commitment to communicate and provide peer support within the healthcare team and to communicate with patients and families throughout the therapeutic relationship, especially after harm occurs. His federally funded research has focused on all of these domains and their impact on improving the quality of care while mitigating medical liability issues, including the establishment of teaching methodologies for all levels and professions in healthcare and law. Some of his educational work includes the co-production of a series of award-winning Patient Safety Videos entitled “From Tears to Transparency: The Faces of Medical Error”. He has also received numerous national and international Patient Safety awards including the American College of Medical Quality’s Founder’s Award, the Institute of Medicine – Chicago Patient Safety Award, and the Medically Induced Trauma Support Services Hope Award.
Raj Ratwani, PhD is the director of the MedStar Health National Center for Human Factors in Healthcare, part of the MedStar Institute for Innovation. He is also an associate professor of emergency medicine at the Georgetown University School of Medicine. His career is focused on improving the safety, efficiency, and quality of care through the application of human factors and applied psychology. He has extensive expertise in health information technology usability and safety and has worked to improve this technology for frontline clinicians. He has also worked to optimize healthcare policies to promote safe and innovative technology and testified in front of the U.S. Senate Health, Education, Labor and Pensions Committee on electronic health record usability and safety.
Dr. Ratwani has authored more than 50 peer-reviewed journal publications and has been invited to give numerous talks in the area of human factors, health information technology, and safety. His work has been funded by the Agency for Healthcare Research and Quality (AHRQ), the National Institutes of Health (NIH), The Pew Charitable Trusts, and several other agencies and foundations. He holds a master’s degree and PhD in psychology, with a focus on human factors, and was a National Research Council postdoctoral fellow at the U.S. Naval Research Laboratory.
Michael J. Severyn
Michael J. Severyn, Esq. is regional vice president of Claims at ProAssurance. He has worked at ProAssurance for 23 years and has directly managed and supervised thousands of medical malpractice claims files; more than 1,300 of those cases have gone through jury trials.
Prior to joining ProAssurance, Mr. Severyn worked as an attorney in private practice defending MPL claims brought against hospitals, physicians, chiropractors, podiatrists, and nursing homes. He also has experience defending workers compensation and personal injury cases.
Mr. Severyn has been an active member of the State Bar of Michigan continually since 1990. He is board member for ProAssurance Casualty Company and a board member for the Collaborative for Accountability and Improvement.
Jack M. Stein
Jack M. Stein is the founder and president of Trial Exhibits, Inc. Trial Exhibits is a nationwide consulting, exhibits, and trial presentation company with nine offices located across the country. Mr. Stein has more than 29 years of trial consulting experience focused primarily on medical malpractice defense as well as other practice areas of litigation. Trial Exhibits has provided litigation support services on more than 16,000 cases and is the exclusive “preferred vendor” of litigation support services to numerous MPL insurance companies and hospitals. Mr. Stein advises trial teams on jury consulting, theme development, visual strategies, and impression management utilizing demonstrative exhibits, technology in the courtroom, and trial presentation support. He earned his bachelor’s degree in graphic design and photography from West Virginia University in 1985. Prior to starting Trial Exhibits in 1989, he worked as an art director for a national engineering firm and defense contractor at the King Fahd Royal Naval Academy in Saudi Arabia.
Jeffrey Stoner, JD is senior vice president of Claims and Risk Management Services for the Cooperative of American Physicians, Inc. (CAP). With a professional background that includes almost a decade as a trial attorney, Mr. Stoner joined CAP in 1995. As senior vice president of Claims and Risk Management Services, Mr. Stoner oversees all claims provided to CAP’s Mutual Protection Trust, as well as all third-party administrative activities. In this capacity, he advises claims review committees in their decisions of which cases should go to trial and which are settled out of court. He was also instrumental in the development and oversight of the CAP Cares program, which provides resources and emotional support for member physicians in crisis who are facing adverse outcomes with their patients. Mr. Stoner is also a committee member for the MPL Association.
A native of Pennsylvania, Mr. Stoner earned a law degree from the University of Georgia and a bachelor’s degree in world literature from Pennsylvania State University. As a trial lawyer, he practiced in both Georgia and Pennsylvania.
Michael S. Victoroff
Michael S. Victoroff, MD is the risk management consultant for Health Information Technology at COPIC. He was in the first group of physicians to become board certified in clinical informatics; he is also board certified in family medicine. He is president of Recall, Inc., a clinical informatics consulting firm; and president of Lynx Collaborative Care Network, Inc.
Dr. Victoroff is a clinical professor in the Department of Family Medicine at the University of Colorado School of Medicine. The Colorado Academy of Family Physicians named him “Family Physician of the Year” in 1996. He practiced family medicine and obstetrics for 19 years before becoming a medical director for Aetna in 1997. From 2002-2006 he worked as an investigator for the University of Colorado Department of Toxicology on cases of suspected chemical exposures; in 2005, his group published a landmark paper applying principles of evidence-based medicine to toxicology litigation. He completed a fellowship in biomedical ethics, and founded or served on numerous ethics committees, including the American Academy of Family Physicians. He has been a member of the Colorado Governor’s Commission on Life and the Law and the Judicial Affairs Committee of the Colorado Medical Society. He has chaired the Colorado Perinatal Care Council and the Colorado Medical Society Committee on Medical Informatics.
Dr. Victoroff’s publications include numerous articles and book chapters on bioethics, medical computing, managed care, medical errors, and patient safety. He is a nationally recognized speaker on safety and liability related to HIT, and a former member of ASTM Technical Committee E31 on Healthcare Informatics, which is responsible for standards for electronic health records. He is a graduate of St. John’s College (Annapolis), Baylor College of Medicine (Houston) and did his residency in Family Medicine at the University of Rochester. His Fellowship in Bioethics (1975) was funded in part through the Robert Wood Johnson Foundation.
Kelli Westcott, MD is a board-certified emergency physician, and has been practicing in Oregon and California for more than 20 years. She completed her Doctorate in Medicine and residency training in emergency medicine at Loma Linda University. She has a keen interest in medical malpractice, as well as peer review and patient safety. She serves as a director for The Mutual, RRG.